We focus primarily on small parts and pieces that are easy to ship. For that reason, our maximum cutting size is in the neighborhood of 18"x24". Most of our on hand sheet stock is 12"x24", so larger pieces may require a longer lead time. Please contact us if you have a specific need, we'll do our best to accommodate you.
We regularly stock the most popular varieties of wood and acrylic in 1/8" and 1/4" thicknesses for super fast turnaround. For specialty projects, we can source a variety of materials in multiple color and finish options.
You can request any laserable material you would like. If it’s not something we stock in house, custom material orders are 100% nonrefundable once payment has been made.
We generally do not accept customer provided materials for laser cutting and engraving. We have excellent wholesale relationships for a wide variety of laser-compatible materials. If it's not something we can source, we're happy to discuss alternative options.
The short answer is we accept most file types. In general, we ask for files to be in AI, SVG, PDF, or DXF. We need a VECTOR file to properly cut with our laser machines.
We understand that not everyone is a computer whiz and converting files can be confusing. If you’re a hobbyist who doesn’t quite know their way around design programs, not to worry, we have very reasonable rates for artwork adjustments and can even work to create a custom design just for you!
Feeling adventurous? Download a copy of Inkscape, a FREE vector design software program and design your piece yourself!
Our workshop is located in Somersworth, New Hampshire, about 15 minutes north of Portsmouth, NH and just an hour north of Boston, MA or an hour south of Portland, ME.
We're a small and busy shop so we don’t accept walk in clients. We do offer local order pickups by appointment, please contact us for more info.
Shoot us an email and we promise to respond within 24 hours, usually much sooner. Also, check and see if we're online in the chat box at the bottom of the page. If so, you can instantly connect with a real live human being in our shop!